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The Vision | |
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Vision
The SEEDAMM PLAZA is the place for events and entertainment. With innovative and creative services and products we are leaving our mark on the national and European market place. By 2010 we will be market leaders in Switzerland and we will belong to the top 10 in our field of activity in the whole of Europe. |
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Mission
The SEEDAMM PLAZA is a creative, innovative establishment which in the areas of meetings, conferences and events belongs to the top 10 in Europe. Its hotel services, the apart-hotel residences and its gastronomy satisfy the demands for highest quality. It offers facilities and installations to its clients that give them a wide range of possibilities to be creative and to unfold their ideas. A stay at the SEEDAMM PLAZA is an extraordinary experience, leaving lasting impressions. |
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Core competencies
In our facilities we carry out meetings, conferences and events of all kinds. As a place of encounters, our public rooms offer our customers many possibilities to be creative and to unfold ideas. In this context we develop and market advanced comprehensive, innovative services and products. Our hotel services correspond to the 4****–level of "Hôtellerie Suisse". |
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Clients
Our clients are regional as well as global enterprises, institutions, organizations, associations, authorities and individuals. |
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Employees
As hosts we are friendly, competent, efficient and always reliable. Our employees are excellently trained professionals: amiable, helpful, team oriented and able to take stressful situations in stride. They perfectly embody hospitality and the willingness to serve. We develop our staff with specific training courses, in turn demanding from them excellent performance. The quality of work is being regularly examined and improved upon. We perform services around the clock, seven days a week. |
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Economic aspect
We convert our vision into action in a goal oriented, creative and consequent way. An optimal number of corporate contracts forms the economic basis for our future-oriented actions. We do not enter into any exclusive agreements either with individuals or organizations offering seminars or with PCOs. |
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Infrastructure
We have at our disposal an infrastructure corresponding to the requirements and the needs of our clients. Our installations and our equipment allow at all times for a smooth running of the events taking place with us. We aim for efficient and practical solutions. |
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Quality
With the help of a certified system for quality management and environmental management, we guarantee the degree of excellence of our services and products. We apply the procedures of this system in a consequent way and continue to develop them. |
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The Public
Based on the facts and the situation we communicate honestly and in a timely fashion within our organization and to the public. With the involvement of the local population and interested third parties, we carry out one or two events yearly in our facilities, in order to cultivate our contacts within the region and to recommend ourselves as a platform for events. |
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Purpose of the business
Everything under one roof – as a general contractor for congresses and seminars we provide for our guests comprehensive, high quality, innovative and modularly conceived services. The professional realisation of our guests' requirements and the well being of our guests are our main matters of concern. Seminars and congresses are our core business. |
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Hospitality / Well being
A wide stratum of users feel well taken care of at the SEEDAMM PLAZA. We provide our guests with professional and reliable offerings and a courteous and sophisticated service. Our style is open, contemporary, transparent and naturally friendly – corresponding to the architecture of our house. We act fast and flexibly. |
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Offer
The offered services are built up in a modular way, fitting and complementing each other. The processes, the infrastructure and the equipment are conceived in such a way that a measure tailored offer can be put together, suitable to the individual requirements of the guest. |
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Infrastructure / Equipment and Installations
Our state of the art infrastructure corresponds at all times to the requirements of the market. |
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Employees
The high demands we place on the quality of our products and services require qualified, motivated and team oriented employees. We develop their abilities and we pay salaries, which are in accordance with their level of employment, their performance and their success. |
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Public
We maintain open channels of communication to the public and the media. The SEEDAMM PLAZA maintains close relations to the political, economic, cultural and touristic institutions of the region and supports the concerns of the community in which it is located. We act fairly and within the law. |
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Agents / Suppliers / Partners
We are open and support co-operation and networking. A loyal and fair relationship with our partners is important to us. Quality always takes priority over price. |
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Ecology
The entrepreneurial decisions take the ecology into account, whereby the economic feasibility sets the limits. |
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Economic aspect
We produce performance at a competitive price conforming to the market conditions, and as a total business SEEDAMM PLAZA guarantees its own economic viability. |
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